Return & Refund Policy

We want you to love your purchase! If you’re not completely satisfied, you can return or exchange eligible items under the policy below.

Returns

You may request a return within 5 days of receiving your order.
To be eligible for a return:

The item must be unused, unworn, and in its original packaging.

You must provide proof of purchase (order confirmation or receipt).

Customer can cancel their order/requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed. Or to start a return, contact us at online support center. We’ll provide instructions and a return shipping label (if applicable).

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

If your return is accepted, we’ll issue a refund to your original payment method within 5–10 business days after we receive and inspect the item.

Exchanges

If you need to exchange an item for a different size, color, or product, contact us at online support center. Exchanges are subject to stock availability.

Non-Returnable Items

The following items are non-returnable:

Gift cards

Sale or clearance items

Personalized or custom products

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 5 days of delivery with photos and a description of the issue. We’ll replace or refund your order as quickly as possible.

Contact Us

For any questions about shipping, returns, or exchanges, please contact our customer support team: